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Understanding Price Sync: How It Works and What to Expect
Understanding Price Sync: How It Works and What to Expect

Make the most of our Price Sync feature by selecting one of the default price sources and familiarizing yourself with the way it functions.

Sayed Ahmed avatar
Written by Sayed Ahmed
Updated over 2 weeks ago

Our Price Sync feature automates price updates for your buyback program with zero effort on your part. It pulls real-time prices, conditions, and condition terms from one of our trusted pricing sources, ensuring accuracy and efficiency. Prices update automatically, allowing you to stay competitive without manual adjustments.

However, enabling Price Sync comes with important changes. Before activating it, here’s what you need to know to avoid unexpected data loss and optimize your experience.


How Price Sync Affects Your Pricing and Conditions

When Price Sync is ON, it automatically overrides your existing prices, conditions, and condition terms for the selected category.

  • Prices: Any custom or manually entered prices will be replaced by those from your chosen price source.
    ⚠️ Warning: Once sync is enabled, your previous prices cannot be recovered—even if you later disable sync. The system resets to default settings.

  • Conditions and Condition Terms: Price Sync updates conditions and condition terms based on your price source.
    ⚠️ Warning: Any custom condition names or terms you’ve manually added will be lost permanently.

  • Category-Specific Synchronization: You can sync different categories with different price sources.

    • Example 1: Sync Galaxy S series from Price Source A and Galaxy Note series from Price Source B.

    • Example 2: Sync iPhones from Price Source Z and iPads from Price Source Y.

    • Example 3: Macs are categorized separately—sync MacBook Pros from one source and MacBook Airs from another.

  • Multi-Source Support: You can sync up to five different data sources at the same time, allowing you to optimize pricing across various price sources.

  • Global Compatibility & Currency Conversion:

    • Works in all countries, making it a versatile solution for international businesses.

    • Automatically converts prices to your preferred currency, ensuring seamless integration across different regions.

A table listing smartphone brands and categories with a column for price sync. Brands include Apple, Google, LG, OnePlus, Motorola, Sony, and Samsung. Samsung has four categories highlighted in red boxes: Note, S, Z Fold, and Z Flip Series.

Screenshot of a webpage displaying a table with columns for Brand, Category, and Price Sync. Two entries are highlighted: Apple - iPad and Samsung - Samsung Tablet. Price Sync toggles are set to On.

What You Can Adjust with Price Sync Enabled

Even with Price Sync ON, you retain some flexibility:

Manually Adjust Prices:

  • If a price is unsatisfactory, you can modify it.

  • Your manual adjustments remain unchanged whenever you re-sync with the same price source.

  • ⚠️ Exception: If you switch to a different price source, your manual price adjustments will be lost.

Rename and Edit Condition Names and Terms:

  • You can modify existing condition names and terms to align with your internal classification.

  • However, you cannot add or remove conditions—only rename them.

Add or Remove Condition Terms:

  • You have full control over adjusting condition terms as needed.


What Happens When You Disable Price Sync?

  • Prices, conditions, and terms from your last sync remain unchanged, but they will no longer update automatically.

  • If you re-enable sync with the same price source, existing prices remain intact.

  • If you switch to a different price source, all synced data will be replaced with the new source’s pricing and conditions.

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