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Tremendous Integration

How to get your Tremendous account connected to Reusely

Sayed Ahmed avatar
Written by Sayed Ahmed
Updated over 6 months ago

Integrating Tremendous with Reusely lets you offer fast, flexible, and fully automated payouts—like gift cards, prepaid cards, and other digital rewards. Once set up, the system automatically sends rewards to customers without manual work, saving your team time and reducing errors. This step-by-step guide will help you create a campaign in Tremendous and seamlessly connect it with Reusely to start rewarding your customers efficiently.

WATCH THE FUN VIDEO HERE or read the article below, your choice!


Create a Campaign Template on Tremendous

Step 1: Sign Up for a Tremendous Account

First, sign up for a Tremendous account, if you don’t already have one.

To sign up, use the Sign Up link in the login box, not Tremendous.com—this will make it easier to approve you for the discounted processing rates we’ve arranged.

Step 2: Login to Your Tremendous Account

  • Log into your account.

  • Ensure your account has sufficient balance before proceeding.

    Login interface for Tremendous, featuring fields for email and password, with options to log in via Google or SSO.

Step 3: Create a Campaign Template

  • Go to Campaign Template.

    Screenshot of the Tremendous platform dashboard, highlighting the 'Campaign templates' section for creating rewards.
  • Click Create Template.

    Screenshot of the Tremendous platform showing "Create a campaign template" with a blue button to start the template creation process.
  • Select the payout methods you want to offer (e.g., gift cards, prepaid cards, cash).

  • Use the search bar or location filters to find preferred payout options.

  • Click Continue to proceed.

Screenshot of a product selection interface, showing options for prepaid and gift cards, including physical and virtual visa choices.

When offering monetary rewards (like Venmo, PayPal, Instant Debit Transfer, or Bank Transfer), processing fees apply. You can choose how to handle these:

  • Add to Order Total
    The processing fee is added to your total — the recipient receives the full reward amount.

  • Pass Fees to Recipients (Recommended)
    A small processing fee is deducted from the recipient’s reward if they choose a monetary method. You must still offer at least one fee-free option (like gift cards).

We've negotiated lower fees for you: just 2%–3% for monetary rewards (instead of the usual 4%).
You must offer at least one fee-free option like a gift card.

🔹 Note on Rates:

  • Venmo, PayPal, Instant Debit Transfer: 3% processing fee if paid by the recipient, or 2% if paid by you.

  • Bank Transfer: $0.25 flat fee per transaction, paid by you—not the recipient.

  • If you choose to absorb the fee, it’s added to your cost.

  • If you pass it on, it’s subtracted from the recipient’s reward.

Choose the setup that works best for your budget and customer experience goals.

Step 4: Customize the Reward Webpage

  • Adjust logo size.

  • Choose background colors using a color picker or hex code.

  • Edit the headline and message if needed (Tremendous provides a default text).

    Interface for designing a reward page with logo adjustment, background colors, and customizable message to recipients.
  • (Optional) Add an extra step by clicking the + icon in the Extra Step section:

    The interface shows a message configuration page where users can customize thank-you messages for recipients with an amount to redeem.
    • Provide a title, message, link, or video.

    • Choose when it should appear (before or after redemption).

    • Click Save Step when done.

  • Once everything is ready, click Continue to proceed.

Step 5: Customize the Email Content

  • Adjust logo size and background colors.

    Email design interface showing logo adjustment, color options, sender name, and customizable subject line for a thank-you email.
  • Customize the sender name, subject line, and email message.

    Screenshot of an email template showcasing a thank-you message with customizable recipient and amount fields, plus a redeem button.
  • Click Continue to proceed the next step.

Step 6: Finalize Additional Settings

  • Enter a Template Name.

  • Set the Permission Level to Share with teams.

  • Click Save Campaign to save all changes.

    Settings page showing fields for entering a template name and adjusting permissions, with a "Save campaign" button highlighted.
  • Click the “Actions” button to preview, edit, duplicate, or rename your campaigns.

    Screenshot of the Tremendous app displaying campaign templates with options to preview, edit, duplicate, rename, or delete a campaign.

📝 Notes:

  • Make sure your Tremendous account is funded before sending rewards (payouts).
    Payouts can’t be delivered unless there are sufficient funds in your Tremendous balance.

  • An offer must be marked as Complete to trigger the payment. Once marked, the payment is triggered automatically, and your customer will receive an email with a link to choose how they’d like to get paid.

  • You can create multiple campaign templates as needed.


Enable the Integration in Reusely

Step 7: Connect Tremendous with Reusely

  • Open the Reusely app.

  • Go to the Add-ons page.

    Screenshot of a user dashboard from Buyback LTD, displaying leads, seller info, and payout processing sections.
  • Navigate to the Tremendous section.

  • Toggle the switch ON to activate the integration.

    Screenshot of an app interface showcasing various add-ons, highlighting the Tremendous payout management tool with an "Off" toggle.
  • A Tremendous Settings popup will appear—click Connect to Tremendous.

    A settings modal for connecting Reuse.ly to Tremendous, highlighting the "Connect to Tremendous" button with an off toggle.
  • Click the Authorize to proceed the integration between your Tremendous and Reusely account.

    Authorization request from Reusely to access Hiu with options to allow specific team-related actions. Buttons to authorize or cancel displayed.

Step 8: Select Your Payout Template

  • Navigate to the Add-ons page.

    Screenshot of a user dashboard from Buyback LTD, displaying leads, seller info, and payout processing sections.
  • In the Tremendous section, click Settings.

    Screenshot of a dashboard showing various add-ons for Buyback LTD, highlighting Tremendous payout management settings.
  • A Tremendous Settings popup will appear.

    • Choose the campaign template you want to use. If you have multiple, select your preferred one.

      A settings menu for the Tremendous add-on featuring campaign templates and a search bar for managing payment options.
    • Read the step-by-step tutorial by clicking the Tutorial - How It Works section if needed.

      Screenshot of the Tremendous settings interface, displaying campaign template options and a tutorial on how to create templates.
  • Under the Payout section:

    • Select the payout methods you’d like to offer (based on regional availability).

    • Use the search bar or explore categories like prepaid cards, gift cards, monetary options, or charities.

    • Click Edit Template to modify another Payouts template.

      Screenshot of the Tremendous Settings page, showcasing payout configuration options for offers, including categories and value ranges.
  • Under the Configuration section:

    • Edit the Payout Description to match your brand voice.

    • Choose where you want to offer payouts by switching the toggle ON.

    • Click Edit Template to modify another Location template.

      Screenshot of "Tremendous Settings" interface displaying payout options, description field, and store location details for a payment system.
  • Once all is set, click Save.

Once connected, you can start sending payouts through Tremendous with ease.


What Happens After Enabling the Integration

  • At payout checkout page, your customers will now see a "Choose Later" option under payout methods.

    A payout options menu displaying various methods like bank transfer, gift card, and Zelle, with a highlighted "Choose Later" feature.
  • When selected, the Payout Method and Payment Info on the Offer Details page will automatically show: Tremendous / Choose Later.

    Screenshot of a trade-in offer detail for Joe Smith, highlighting an error in shipping label generation and payout options.
  • Once an offer is marked Complete, the payout is automatically triggered via the API will appear in Transcation history of your Tremendous account.

    Screen displaying the "Transaction history" section of Tremendous, showing no transactions with options to filter and send rewards.
  • No manual steps are required.

  • Your customer will receive an email with a link to choose their preferred payout method.

  • If customers selected Tremendous as their payout option and you completed the order, the system will automatically send the email to them with cases such as:

    • Reward Canceled: Triggered when a scheduled reward is canceled—this may occur due to user order cancellation, failed item verification, exceeding Tremendous payout limits, changes in Tremendous Terms of Service, or other reasons.

    • Reward Flagged: Occurs when a reward is flagged for fraud review. To enable this feature, you must first configure fraud detection rules within your Tremendous account. Once these rules are set, Tremendous will automatically flag rewards that meet the criteria for suspicious activity or anomalies during the reward redemption process.

    • Reward Delivery Succeeded: Triggered when the reward is successfully delivered to the recipient through their selected delivery method (e.g., email), with no issues such as bounces or flags.

    • Reward Delivery Failed: Triggered when the reward cannot be delivered—commonly due to issues like an invalid email address or a full inbox.

Note: Available payout options may vary based on your region, reward amount, and enabled settings.

Need help? Our support team is here for you.

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