Email Notifications

Reusely’s Email Notifications settings allow you to manage the emails sent to your customers and internal team throughout the buyback process.

From this section, you can configure your sender email, customer notifications, general notifications, staff notifications, and payout-based review emails.

Email notifications can be configured for:

Make sure you have admin access to: Settings → Notification Settings

If you want to use your own business email address as the sender, you will also need access to your domain provider so you can add the required DNS records.

The Email Notifications settings are divided into several sections:

Each section controls a different part of your email communication.

Customer and staff notifications can be configured based on the purchasing method or workflow used by your account.

Available offer types may include:

You can enable, disable, edit, and preview supported notification templates.

Depending on the notification type, you can customize:

Always click Save after making changes.

Before saving your changes, click Preview to review how the email will appear to customers or your internal team.

Check the:

For detailed instructions, see the separate articles for Default Email Sender, Customer Notifications, General Notifications, Staff Notifications, and Workflow Notifications.