Purpose
Coupons in Reusely let you offer discounts or special promotions to customers. They can be applied automatically by your team or entered directly by customers, making them a flexible tool for driving engagement, loyalty, and repeat purchases.
Additionally, coupon codes are now validated during offer creation. If an invalid coupon code is entered, the system will return a clear response instead of silently creating the offer without a discount.
Steps
Access Coupon Code Settings
Go to Settings > Payout Methods.
Locate the Coupon Code option next to the payout method tab.
Create a Coupon Code
Choose between:
Fixed Amount (e.g., $10 off)
Percentage (e.g., 15% off)
Set the code name and discount value.
Then click the Save button.
Save & Confirm
Click Save to activate your coupon code.
Test the flow to ensure the discount is applied correctly.
Coupon Validation Behavior (API & System)
Coupon codes are validated during offer creation.
If a valid coupon is provided, the discount will be applied as expected.
If an invalid coupon code is submitted, the system will return a clear and descriptive response.
Offers will no longer be silently created without a discount when an invalid code is used.
This allows frontend systems or API consumers to properly display an “invalid coupon” message to users.
Examples in Action
You want to boost engagement during the holiday season by offering a 15% coupon code (e.g., HOLIDAY15).
A customer is hesitant to complete a transaction, so your team applies a manual $20 discount to encourage acceptance.
A customer enters an invalid coupon code during checkout and receives a clear message indicating the code is not valid.
Tips & Notes
Keep coupon codes short and memorable (e.g., “WELCOME10”).
Use percentage discounts for broad promotions and fixed amounts for targeted campaigns.
Monitor performance in the Coupons Report to track effectiveness.
Ensure coupon codes are correctly configured before sharing them with customers.
Coupon type and value are stored when the offer is created.
Recalculations always use the stored coupon data, not the latest configuration.
Updates to coupon codes only apply to new offers.
Existing offers remain unaffected, even if the coupon is changed or deleted
Legacy offers follow fallback logic for stability.
Coupons help you reward customers, encourage buybacks, and run effective promotions with clarity and control. For extra guidance, feel free to contact our Customer Support team.