The New Offer Notifications feature automatically alerts your team whenever a new offer is created—whether it’s a Mail-In, In-Store, Bulk Quote, or Easy Offer. This ensures your workflow remains up to date, traceable, and easy for every staff member to manage in real time.
How to Set It Up
1. Access Notification Settings
Navigate to Settings → Notification Settings → Buyback Type (Mail-In, In-Store, Bulk Quote or Easy Offer) from your Reusely dashboard.
2. Enable New Offer Alerts
Under Staff Notifications:
Toggle New Offer to On.
Select the Pencil icon next to New Offer to open the email template editor.
3. Add Internal Recipients
Enter your team’s email addresses in the BCC field to ensure they receive a copy of every new offer notification.
4. Customize the Email Template
You can tailor the notification to match your internal workflow by editing:
Subject Line
Message Body
Variables
Default variables include:
Company Name
Offer ID
Customer’s Full Name
Offer Note
Company Logo
Additional variables you can insert:
{:offer-date} - Offer date made
{:shipping-label-img} - Shipping label image
{:shipping-label-print-link} - Linked to the printable shipping label files
5. Save & Preview
Click Save, then select Preview Email to see how the notification appears before sending it out.
6. Reset to Default
If you want to return to the original template, click Reset to Default and confirm with Yes, Reset.
By configuring and customizing New Offer Notifications, your team stays instantly informed, fully aligned, and ready to respond. Ensuring no new offer goes unnoticed.