Purpose
The Catalog page is the central place to configure your entire buyback catalog. Instead of managing Catalog, Conditions, and Price Editor separately, everything is now available in a single workspace.
From the Catalog page, you can:
Enable or disable products for buyback.
Assign Condition Groups to products.
Configure manual pricing or Price Sync.
Enable purchasing methods.
Import custom catalog items.
Enable Recycling.
Upload or export pricing.
Monitor setup progress using Buying Status.
By completing the setup in Catalog, your customers will immediately be able to start selling eligible devices through your buyback channels.
Before You Begin
Before configuring your catalog, make sure:
Your catalog contains the products you want to buy back.
You know which Condition Group you want to assign.
You have decided whether to use Manual Pricing or Price Sync.
You have the appropriate plan if using Conditional Questions or bulk pricing tools.
Understanding the Catalog Page
The Catalog page combines all catalog management into one experience.
Each category displays:
Buying Status
Active Models
Pricing Status
Condition Group
Purchasing Methods
This allows you to quickly identify which products are fully configured and which still require attention.
Understanding Buying Status
Each category automatically displays one of three statuses.
Active
The category is fully configured.
Requirements:
Products enabled
Condition Group assigned
Pricing configured
The category is immediately available for buyback.
Setup Required
Some configuration has been completed, but additional setup is still required.
Examples include:
Products enabled without pricing
Pricing configured without Condition Groups
Condition Groups assigned but purchasing methods disabled
Inactive
Nothing has been configured.
The category is hidden from customers until setup is completed.
Step 1 — Open Catalog
Navigate to:
Settings → Catalog
The page displays every available product category.
Use the search field to quickly locate a category.
You can also:
Pinned categories remain at the top of the page.
Step 2 — Enable Products
Open a category.
Expand the brand you wish to configure.
You can:
Enable an entire brand by clicking Select All.
Enable individual models.
Enable multiple models simultaneously.
Once enabled, the model becomes available for further configuration.
Step 3 — Assign Condition Groups
Click Condition Settings.
Here you can:
Create Condition Groups
Use preset conditions
Create manual conditions
Edit existing groups
Delete unused groups
After creating a Condition Group, assign it to the appropriate models.
Each model can have its own Condition Group, allowing much greater flexibility than before.
Step 4 — Configure Conditional Questions (Optional)
Conditional Questions allow customers to answer additional questions that affect pricing.
Examples include:
Does the device include the original charger?
Is the battery original?
Is the screen cracked?
Each answer can:
Do nothing
Apply a Markup
Apply a Markdown
You can also configure:
Required questions
Multiple answers
Minimum Guardrails
Bulk Conditional Questions
Conditional Questions automatically appear throughout the buyback journey, including:
Widget
Offer Details
Customer Portal
Receipts
Step 5 — Configure Pricing
Open a category.
Select the model you want to price.
The Pricing section allows you to:
Edit prices manually
Configure Price Sync
Override synced prices
Copy pricing between conditions
Apply Pricing Rules
Each condition displays its own price.
Prices can be edited directly inside the pricing table.
Using Price Sync
Click Manage Price Sync.
If Price Sync has never been configured, you'll be guided through a new setup.
If Price Sync already exists, you can choose to:
Create a new setup
Edit the existing setup
Disable all syncing
Price Sync automatically updates supported products from your selected pricing source.
Manual Pricing
Instead of syncing prices, you may enter prices manually.
Simply click any price cell and enter your desired value.
Manual prices immediately override synced values for that specific condition.
Pricing Rules
Pricing Rules allow you to automatically copy prices between conditions.
Example:
Brand New → Excellent
Excellent → Good
This saves time when multiple conditions follow consistent pricing differences.
Mass Pricing
Click:
More Actions → Mass Pricing
Mass Pricing lets you:
Apply Markup
Apply Markdown
Match prices
to multiple models simultaneously.
Purchasing Methods
Each model can be configured independently for purchasing methods.
Supported methods include:
Mail-In (Batch quote, Sell Instantly, and Easy Offer
In-Store
Custom Location
Enable only the methods you wish customers to use.
The Overview section automatically displays how many models are enabled for each purchasing method.
Example:
Mail-In (24)
Easy Offer (12)
Configure Recycling
Open:
More Actions → Enable Recycling
Recycling allows customers to recycle items instead of selling them.
Select:
Category
Brand
Models
Eligible conditions
You may also customize the recycling message shown to customers.
Upload a Custom Catalog
Open:
More Actions → Upload Custom Catalog
Download the template.
Complete the required fields.
Upload the file.
Imported products behave exactly like standard catalog items.
Requirements:
Unique SKU
Public image URLs
Supported image formats (.svg or .webp)
Imported products appear under the Other category.
Upload Pricing
Open:
More Actions → Price Upload
Download the pricing template.
Update your prices.
Upload the completed CSV or XLSX file.
Pricing is updated in bulk without editing individual products.
Export Catalog Data
Click Export.
The exported file includes:
Active products
Pricing
Conditions
Configuration data
This is useful for backups and bulk reviews.
Location Price Adjustments
Location Price Adjustments let you increase payouts for specific models at selected locations without changing your base catalog prices.
Open Pricing Details → Location Offer Adjustments (or Price Editor → Location Offer Adjustments) to create and manage adjustment rules.
If no rules exist, click Create Adjustment.
Then configure:
Rule Name
One or more Locations
One or more Models
Adjustment Type (Percentage or Fixed)
Adjustment Value for each selected model
Click Save Rule to create the adjustment.
Only active, non-recycling conditions with a price greater than 0 are eligible.
Supported purchasing methods:
Mail-In
In-Store
Custom Location
Not supported:
Easy Offer
Batch Quote
Sell Instantly
Hand Off
Pricing is calculated in this order:
Base Catalog Price
Conditional Question adjustments
Location Price Adjustment
Final Offer Price
Customers only see the final adjusted price. No bonus badge or pricing adjustment is shown in the Widget or Customer Portal.
Internally, Offer Details display the original payout, final payout, and indicate when a Location Price Adjustment has been applied.
Overview Section
Each category includes an Overview panel showing:
Active Models
Number of enabled products.
Price Synced
Number of models currently using Price Sync.
Manually Priced
Number of models using manual pricing.
Condition Groups
Displays the assigned Condition Group.
Purchasing Methods
Shows how many products are enabled for each buying method.
Pricing Configuration
Displays:
Price Sync source
Pricing rule
Sync configuration
If multiple Price Sync configurations exist, you can review them individually.
Tips & Notes
Configure products in this order:
Enable products
Assign Condition Groups
Configure pricing
Enable purchasing methods
Use Buying Status filters to quickly find incomplete setups.
Pin frequently managed categories to save time.
Price Sync and Manual Pricing can be combined when needed.
Export your catalog regularly as a backup.
Review pricing periodically to keep your offers competitive.
Summary
The unified Catalog page gives you complete control over your buyback setup from a single location. By enabling products, assigning Condition Groups, configuring pricing, and selecting purchasing methods, you can fully prepare your catalog for customers without switching between multiple settings pages.
Once your categories show an Active status, your buyback catalog is ready to accept offers.




































