Reusely

How to set up your account so you can begin purchasing from your customers!

Start Here: Basic Setup

How to manage accounts in Account Settings

Unlinking Canceled Accounts

Sayed Ahmed

Safa Nurrachmi

Althaaf Rachman Hafidz

Get your buyback operation off of the ground with these help articles.

Getting Started with Reusely

How to set and manage default locations in your account.

Setting and Managing Default Locations

Account Management

How to personalize your company settings on Reusely dashboard

Company Settings

How to update or cancel your subscription on Reusely.

Plan and Billing Settings

How to manage users on your Reusely account

User Settings

Receipt Settings

General Settings

Getting Started: Location Settings

Adding a New Location

Update existing location details anytime to keep customer information accurate.

Editing a Location

How to remove a Mail-In or In-Store location

Removing a Location

How to Change a Location’s Subscription Between Mail-In and In-Store

Change a Subscription from Mail-In to In-Store

How to manage locations in your Reusely account

Location Settings

This article walks you through how to configure your Offer Page Settings in Reusely

Offer Settings

Basic Settings

Start Here: Introduction to Catalog Settings

Learn how to manage your catalog by enabling, disabling, and pricing the items you want to purchase from your customers in Reusely.

How to Enable the Items You Want to Purchase from Your Customers

How to enable the items you want to purchase from your customers

Catalog Settings

Start Here: Introduction to Condition

How to ensure that items and conditions are enabled before configuring the conditions.

Easily Apply Preset Conditions

How to create custom conditions for your buyback items without relying on presets.

Creating Your Own Manual Conditions

Getting Started with Conditional Questions (Beta — API Required)

How to add Conditional Questions to multiple conditions at once to save time and ensure consistent pricing adjustments.

Managing Bulk Conditional Questions (Beta — API Required)

Frequently Asked Questions about condition in Reusely

FAQ: Condition

How to configure and set the conditions for your items

Conditions Setting

Start Here: Introduction to Price Sync

How to sync item prices from external sources to save time, reduce manual work, and keep your catalog up to date.

Setting Item Prices with Price Sync

How to sync prices from multiple sources, manually map conditions, and adjust margins to fit your pricing strategy.

Multi-Source Pricing Setup

How to set prices manually for your items, adjust condition-based values, and apply bulk percentage changes when needed.

Manually Set Prices for Your Items

How to manually set prices for items when automatic sources don’t provide them, so your customers can always see the right pricing.

Manually Add Prices to Unpriced Items

How to adjust prices for multiple items at once, saving time and ensuring consistency across your catalog.

Easily Update Items with Mass Pricing

How to bulk-update your prices using a CSV or XLSX file for faster, large-scale adjustments.

Guide to Uploading Prices (Pro Users Only)

How to programmatically update prices using Reusely’s public API for seamless integrations with your workflow tools.

Price Updates with API (For Advanced Users)

Price Editor Settings

Start Here: Introduction to Payout

Quickly enable, disable, and customize payout methods for your customers in Reusely.

Setting Up and Customizing Payout Methods

How to customize payout methods so they only appear for certain store locations or selling types (Mail-In or In-Store).

Restricting Payout Methods by Location or Selling Type

How to encourage customers to choose specific payout methods by offering percentage-based bonuses.

Incentivize with Bonus Percentages

How to control payout limits for different methods to manage risk and guide customer choices.

Set Minimum and Maximum Payout Thresholds

How to let customers receive payments faster by offering a paid expedited option.

Expedited Payouts

How to create and apply promo codes for discounts in your buyback program.

Promo Codes

Frequently Asked Questions about payouts in Reusely

FAQ: Payouts

How to set up your account's Payout Methods

Payouts Setting

Start Here: Introduction to Widget Settings

How to quickly embed your Reusely buyback widget on your website.

Set Up Widget Code in Reusely

How to easily organize your items and products appear in your widget

Arrange Your Widget Order

How to Use the Landing Page Builder

How to setup Reusely widget to match your brand, engage customers, and track performance

Customize Your Widget Appearance and Settings in Reusely

Widget Settings

How to customize notifications triggered when an offer moves to another status

Workflow

Learn more about the default workflow stages for in-store and mail-in

Default Workflow Stages

How to customize email notifications for your Reusely account.

Notifications Setting

How to set up your custom subdomain for the Customer Portal

Customer Portal Settings

How to manage your important workflow in Reusely's dashboard

Personalize Dashboard

Advanced Settings

Start Here: Introduction to Shipping Settings

Shipping Settings

How to setup automatic return label generation for your Reusely account

Shipping Integration for Mail-In Offers

How to set up automatic return label generation for your Reusely account

Automatically Generate Shipping Labels for Mail-In Offers

Find answers and get help from Intercom Support and Community Experts

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