Purpose
This guide covers everything you need to know about Reusely’s invoicing system—from creating invoices and managing invoice details to customizing the email notifications sent to customers. It’s designed for teams that want more control, faster payment workflows, and a branded billing experience.
Key Features
Centralized view of all invoices with filtering options
Create and manage invoices for new or existing customers
Add items from inventory, scan IMEIs/SNs, or enter custom items
Edit conditions, pricing, quantity, and payout values
Record payments and process returns directly from the invoice page
Export invoices as PDF or CSV
Customize invoice email content and subject line
Send branded invoice emails using dynamic placeholders
Before You Begin
Make sure:
You’ve added products to your inventory
Your Notification Settings are configured under Settings > Notifications > General > Invoice
Customer contact and billing information are ready
If you plan to use invoice email customization, prepare your branding elements and desired message style
📝 Tip
For bulk scanning or using custom items, it helps to have IMEI/SN data and product condition details prepared ahead of time.
1. Viewing and Managing Invoices
Go to the Invoice page from your Reusely dashboard.
You’ll land on the outstanding tabs, making it easier for you to manage unfinished invoices.
To update tracking info, click directly into the Tracking Number section and input changes.
Use the three dots icon to:
Delete Invoice
Delete Tracking Number
Invoice statuses are color-coded:
Outstanding means payment hasn’t been received
Paid status is clearly labeled
Available tabs:
All tabs show both outstanding and paid invoices.
Outstanding tabs show a list of invoices that need to be cleared.
Paid tabs show a list of invoices that have been successfully paid.
Filter invoices by date range or salesperson for quick insights.
Want a visual guide? Watch our step-by-step tutorials below.
2. Creating a New Invoice
Add New invoices
Click Add New Invoice on the Invoice page.
If it’s a new customer, enter their:
First and last name
Company name
Email
Phone number
Address (including building/floor)
If the customer already exists, search and select them.
Choose:
Invoice date
Payment terms (Due on receipt, Net 7, Net 14)
Due date
Optional reference or internal note
Click Continue to proceed.
Adding Items
Search and add products from inventory
Use bulk scan to add multiple items via IMEI or Serial Number
Or click Add Custom Item to input:
Name
IMEI/SN
Condition
Price
Cost
Want a visual guide? Watch our step-by-step tutorials below.
3. Invoice Detail Page
After creating an invoice, you’ll land on the Invoice Detail page, where you can view and manage all key information related to the invoice.
Invoice Info
At the top of the page, you’ll see the following invoice information:
Invoice ID
Invoice Date
Due Date
Tracking Number
Shipping Label (Sell Instantly only)
Payment Terms
Reference (optional)
These fields help track the invoice’s timeline and payment expectations.
Customer Info
Directly below, you’ll find customer details:
First and Last Name
Company Name
Email Address
Phone Number
Full Address (including building/floor)
Offer Status (Sell Instantly only)
Customer Portal (Sell Instantly only)
You’ll also see the assigned salesperson and their contact information.
Update Info
Edit:
Invoice date
Due date
Payment term
Reference
Update customer info: name, email, phone, address, and company name
View assigned salesperson details
Add or Manage Items
Click the +Add Item button.
Add inventory items, bulk scan IMEI/SNs, or create custom items
Change item condition, price, or payout value
Once items are added:
Click on an item to:
Update its condition
Change the unit price
Add internal item notes
Use the batch delete icon to remove multiple items at once
Use the trash icon to remove items individually
Item Calculations and Summary
This section calculates cost vs. profit based on your set pricing
You’ll also see the total value per item, including quantity
At the bottom of the invoice, you’ll find the Invoice Summary:
Subtotal
Total Cost
Final Total
Payments & Returns
Click Record Payment to log amount and payment method
For returns:
Click +Add Item button
Select item
Enter refund amount
Choose payout method
Add the amount and return reason
Final Tools
Add internal invoice notes or customer messages
Print the invoice as a PDF or CSV or View the full change log
Click Send Invoice to email it directly (based on your notification settings)
Want a visual guide? Watch our step-by-step tutorials below.
4. Customizing Invoice Email
Go to Settings → Notifications
Under the General section, find and click Invoice.
Enter Email Editor
Click the Edit button to open the invoice email customization page.
Customize Fields
You can update:
BCC email address
Subject line
Email body/message
Use dynamic code blocks to auto-fill:
Customer name
Invoice ID
Totals
Payment status
Preview & Save
Once you're done editing:
Click Save to apply your changes.
Then scroll through the email preview to review formatting, dynamic tags, and your message.
This ensures everything looks correct before sending it out to customers.
Want a visual guide? Watch our step-by-step tutorials below.
Summary
Reusely’s invoicing tools let you manage billing with flexibility, control, and speed. From invoice creation to email customization, everything is designed to help you get paid faster and keep operations smooth. Whether you’re a small business or a large reseller, you’ll benefit from centralized billing, automated messaging, and powerful filtering tools—all in one place.