Reusely

All your buyback flows—Mail-In, In-Store, Bulk Offer, and Easy Offer—now managed in one dedicated dashboard.

Introducing the New Offer Management Hub

Althaaf Rachman Hafidz

Sayed Ahmed

Learn about core features and how to use our buyback platform

Platform Tutorials

How to effectively navigate your account dashboard.

Getting the Most Out of Reusely Dashboard

Navigating the Dashboard

How to process mail-In buyback offers with the default workflow steps

Processing Mail-In Buyback Offers

How to process In-Store offers with the default workflow steps

Processing In-Store Buyback Offers

How to set reminder frequency to urge customers to take action.

Workflow Settings - Reminder Frequency

Make the most of our Price Sync feature by selecting one of the default price sources and familiarizing yourself with the way it functions.

Understanding Price Sync: How It Works and What to Expect

How to create and process a Batch quote effortlessly

Batch Quotes: How to Create and Process Them

Easy Offer Integration and Management with Reusely

Processing Easy Offer (Pro Plan Only)

Learn how to manage and respond to custom offers submitted by customers.

How to Manage Custom Offers

How to create an In-Store custom quote offer

Custom Offer in In-Store

How to create a Mail-In custom quote offer

Custom Offer in Mail-In

Smoothly Handling “Not as Described” Buyback Offers

Handling Activation-Locked Devices

The Mail-In Trade-In flow has been updated to simplify and speed up the offer creation process, especially for in-store workflows.

Creating a Mail-In Trade-In Offer

Set up internal-only Custom Method locations for trade-in events

How to Create a Custom Location

Processing Buyback Offers

How to manage inventory within Reusely platform.

Managing Inventory

Exporting Your Inventory

How to add items to inventory automatically and manually

Adding Items to Inventory

What is Instant Sell and how does it work?

Instant Sell

Inventory Management

How to manage and create invoices from the Invoice Management page.

Creating and Managing Invoices

Invoices

Manage and track customer records, view offer history, and control customer access in Reusely.

Customer Page Overview

Customer Management

How to remove Google activation lock on your device or remotely

Removing Google Activation Lock

How to remove the reactivation lock from Samsung devices

Removing Reactivation Samsung Lock (FRP)

How to organize your data with the Customize Columns tool

Customize Columns

This guide explains how to enable Two-Factor Authentication (2FA) in Reusely to add an extra layer of security to your account and protect it from unauthorized access.

Enable Two-Factor Authentication (2FA) in Reusely

Extra Help

Find answers and get help from Intercom Support and Community Experts

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