Removing a Mail-In Location
Purpose
Delete a Mail-In location you no longer use, while ensuring important data isn’t lost. This keep your setup clean and up to date.
Video Walkthrough
Watch our tutorial to see how to remove a Mail-In location.
Steps
1. Open Location Management
Go to Settings → Locations.
2. Select the Mail-In Location
Hover over the Mail-In location you want to remove.
Click the Trashcan (Delete) icon.
3. Export Data (Recommended)
Export any necessary data before confirming deletion.
4. Confirm Deletion
Once confirmed, the Mail-In location will be permanently removed.
Examples/Scenarios
Shutting down a mail-in program but continuing to operate physical stores.
Moving to a new logistics provider and replacing the old mail-in location.
Important Note
You can still access the data from the Offer Management page, but you can only view it.
When you create a new Mail-In location, the old data will be migrated to it.
Removing an In-Store Location
Purpose
Delete an In-Store location that’s no longer needed, while keeping your customer history intact.
Video Walkthrough
Watch our tutorial to see how to remove an In-Store location.
Steps
1. Open Location Management
Go to Settings → Locations.
2. Select the In-Store Location
Hover over the In-Store location you want to remove.
Click the Trashcan (Delete) icon.
3. Transfer Data (Recommended)
Transfer data to another location before confirming deletion.
4. Confirm Deletion
Once confirmed, the In-Store location will be permanently removed.
Examples/Scenarios
Closing down a branch while consolidating into a flagship store.
Restructuring locations during a business expansion.
Important Notes
When an offer is exported to Mail-In, it still appears in the In-Store tab, but its location changes to Mail-In.
Be sure to update your filters and search by the Mail-In location.
Tips & Notes
Useful when consolidating or reorganizing multiple stores.
Always export customer or transaction data before deleting.