Purpose
This guide explains how to set up and manage your business locations in Reusely. You can add, edit, remove, and control the visibility of your locations to ensure customers see accurate, up-to-date information.
Key Features
Add new In-Store or Mail-In locations.
Edit existing location details anytime.
Control whether a location is Visible or hidden to customers.
Remove locations you no longer use.
Keep customer-facing location details accurate across your widgets and related notifications.
Before You Begin
Make sure you have:
Accurate company contact information, including address, phone, and email.
Decide whether the location will be Mail-In or In-Store.
Confirmed which locations should be visible to customers.
Exported any critical data before removing a location.
Important Notes:
You can only have one Mail-In location per account.
Phone numbers are required for Mail-In locations because they appear on shipping labels.
You can add multiple In-Store locations.
A location must be set to Visible for customers to see and select it.
You can change a location to Hidden if you don't want it to be available to customers. Hiding a location does not remove it from your account.
Manage Location Settings Available
Quickly add new In-Store or Mail-In locations so your business is easy to find and connect with.
Update your existing location details to keep customer-facing information accurate and up to date.
Clean up your setup by removing In-Store or Mail-In locations you no longer need.
Easily switch a location’s subscription type to match your preferred purchasing method.
Manage Location Visibility
Location visibility allows you to control which locations customers can see.
Visible
Set the location to Visible when you want customers to see it and select it during the buyback process.
Hidden
Set the location to Hidden when you don't want customers to see or select that location.
This can be useful if a location is temporarily unavailable or if you want to keep it configured in your account without displaying it to customers.
Change Customer Visibility
To change whether a location is visible to customers:
Go to your Location Settings.
Find the location you want to update.
Click the three dots (⋯) button next to the location.
Select Hide or Visible, depending on the current visibility setting.
The location will be updated accordingly.
If you select Hide, the location will no longer be available to customers. If you select Visible, the location will become available to customers again.
Tips & Notes
Keep your location information accurate so customers receive the correct details.
Set the location to Visible when you want customers to access it.
Use Hide when you want to temporarily remove a location from the customer-facing experience without deleting it.
Hidden locations remain available in your account and can be made visible again at any time.
Review your locations regularly to make sure only active locations are visible to customers.
Summary
Location Settings give you control over your business locations and how they appear to customers.
You can add and manage In-Store and Mail-In locations, update their details, and control their customer visibility. Simply click the three dots (⋯) next to a location and select Hide or Visible to control whether customers can access it.
Keeping your location settings accurate and up to date helps provide a clear and seamless experience for both your customers and your team.