If you plan to process Mail-In buybacks, we recommend enabling at least one shipping integration in your account's Add-Ons page. When active, the Reusely widget will automatically generate shipping labels for customers creating Mail-In buyback offers.
Enable Shipping Integrations for Seamless Mail-In Buybacks
Benefits of Shipping Integrations
True-Return Labels
Shipping labels generated by Reusely are true-return labels.
No upfront cost: You are only charged when the label is dropped off by the customer.
Cost-saving: Saves your business time and money during the buyback process.
Streamlined Logistics
Automatically generate labels for Mail-In buybacks.
Reduce manual intervention for improved efficiency.
Shipping Integration Options
At the time of writing, you can choose from three shipping integration options:
EasyPost
ShipEngine
Shipmondo
Integration Features
Provide a shipping API for seamless integration with Reusely.
Support for multiple carriers: USPS, FedEx, UPS, DHL, Royal Mail, Canada Post, Australia Post, and more.
Link your existing carrier account or create one directly through the integration.
Advanced Shipping Rules
If you enable multiple shipping integrations, you can configure Advanced Shipping Rules on the Manage Shipping settings page.
Advanced Shipping Rules allow you to select which shipping service to use based on specific conditions. You can configure rules using the following conditions:
If Condition
Select a condition, then choose the shipping service to use when the condition is met.If Model
Select a device model, then choose the shipping service to use for that model.
If Offer Amount
Set an offer amount condition using one of the following operators:
Greater Than or Equal to
Less Than or Equal to
Equal to
Greater Than
Less Than
Enter the amount in dollars, then select the shipping service to use when the condition is met.
If State
Select a state, then choose the shipping service to use for offers associated with that state.
Setting Up Your Shipping Courier
Here are the links to detailed guides for setting up each integration:
Shipping Integration Error Messages
If a shipping label cannot be generated, Reusely will now display clearer, provider-specific error messages instead of a generic error notification. This makes it easier to identify the root cause and resolve the issue.
Examples of errors you may see include:
Invalid or incomplete shipping address.
Incorrect postal code or country information.
Carrier account authentication issues.
Insufficient funds or account balance with your shipping provider.
Missing or invalid shipping service configuration.
Carrier-specific validation errors, such as unsupported address types or service restrictions.
These messages are returned directly by your shipping provider whenever possible, allowing you to quickly identify what needs correction before generating the shipping label again.
Note
Shipping label validation is performed by your selected shipping provider (EasyPost, ShipEngine, or Shipmondo). If an error is displayed, we recommend reviewing the message carefully, as it often identifies the exact field or configuration that needs to be updated.